Shipping policy

Delivery Policy

Where we deliver

Verolae delivers within the United Kingdom — England, Scotland, Wales and Northern Ireland. All prices and delivery charges are shown in pounds sterling (GBP).

Delivery rates

  • Free UK delivery on orders of £70 or more. Royal Mail Tracked, included.
  • Delivery + Track & Trace — £3.00 on orders under £70. Royal Mail Tracked.

Your delivery options and their cost are always shown at checkout before you pay.

Delivery times

Please allow 9–12 days for your order to arrive.

We make Verolae in small batches rather than holding large quantities in a warehouse. It means every bottle is fresh and every batch is tested before it goes out, and it is the reason delivery takes a little longer than you may be used to. We think it is worth the wait, and we would rather tell you that plainly than promise you something we cannot keep.

Addresses in the Scottish Highlands and Islands, the Isle of Man, the Channel Islands and Northern Ireland can take longer. UK bank holidays add time, as do peak periods such as Christmas.

Start before it arrives

Your free e-book is delivered by email as soon as you order, so you can begin straight away while your Verolae is on its way. Everything in it is designed to be started on day one, with no supplement required.

Order confirmation and tracking

You will receive a confirmation email when your order is placed, and a second email with a tracking number once it is despatched. Please allow up to 24 hours for the tracking link to begin updating.

Lost or delayed orders

If your order has not arrived within 14 days, contact us at supportverolae@proton.me and we will look into it and make it right.

Contact

Verolae
Email: supportverolae@proton.me